Privacy Policy
At StockEx Academy, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
Personal Information:
- Name, email address, phone number, and other contact details you provide when registering for courses or subscribing to newsletters.
Account Information:
- Username, password, and other details you provide to create an account with us.
Payment Information:
- Payment details such as credit card information or billing address, when you make a purchase. (Note: Payment processing is done through secure third-party providers.)
Usage Data:
- Information on how you use our website and services, such as pages visited, time spent on our site, links clicked, and interactions with content.
Cookies and Tracking Technologies:
- We use cookies to track your interactions with our website and improve your experience. Cookies may collect information such as your IP address, browser type, and device type.
2. How We Use Your Information
Your personal information is used for the following purposes:
To Provide and Improve Our Services:
We use your information to process course enrollments, provide course materials, and offer support services. We also use it to improve the functionality and content of our website.Communication:
We may send you emails or notifications about updates, course reminders, offers, newsletters, or other information related to StockEx Academy. You can opt-out of these communications anytime.For Customer Support:
To respond to inquiries, resolve issues, and assist with any questions or problems you may have regarding our courses or services.Marketing and Promotional Activities:
With your consent, we may use your email to send you promotional materials or information about our upcoming courses, events, or other services.Legal and Regulatory Compliance:
We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take your privacy seriously and implement various measures to ensure your personal data is protected:
Data Encryption:
We use encryption protocols to secure your sensitive information during transmission.Secure Servers:
Our website is hosted on secure servers with up-to-date security patches to protect against unauthorized access.Access Control:
Only authorized personnel have access to your personal information, and they are required to follow strict confidentiality agreements.Regular Security Audits:
We conduct regular audits to identify potential vulnerabilities and ensure our systems meet the highest security standards.
4. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your data in the following circumstances:
Service Providers:
We may share information with trusted third-party service providers who help us operate our website, process payments, and deliver course content (e.g., payment processors, email service providers, etc.). These third parties are required to maintain the confidentiality of your information.Legal Requirements:
We may disclose your personal information if required to do so by law, such as complying with a subpoena, legal process, or protecting our rights.Business Transfers:
If StockEx Academy is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Cookies are small files stored on your device that help us enhance your browsing experience. We use cookies to:
- Remember your preferences.
- Improve site performance.
- Understand how visitors use our website.
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect the functionality of some features on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update:
You can access and update your personal information by logging into your account on our website.Deletion:
You may request the deletion of your personal data. Some data may be retained for legal or accounting purposes.Opt-Out:
You can opt out of marketing emails by clicking the “unsubscribe” link in the email or contacting us directly.Data Portability:
You may request a copy of your data in a commonly used, machine-readable format.Withdrawal of Consent:
If you have given consent for us to use your data, you can withdraw your consent at any time. This will not affect the legality of processing done before the withdrawal.
7. How Long We Keep Your Information
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of the page. We encourage you to review this policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: support@stockexacademy.com
- Phone: 9400298543
- Address: Aza arcade, 2/338N, Vadakkekad P.O, Thrissur, Kerala – 679562
nfo@stockexacademy.com